Healthwatch City of London Board Meeting with the Public - Presentations

On Friday 29th May we held our first virtual Board meeting with the Public.
two staff members talking

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We were delighted to be joined by several members of the public who participated greatly.

The meeting gave an update from Gail Beer, Chair Healthwatch City of London, on the progress we have been making. An introduction to the new team. We heard from Paul Coles, General Manager on the survey work we have been undertaking, our engagement plan for Covid and going forward, and an update on volunteers and the volunteer charter. Mark Drinkwater shared Healthwatch City of London’s Performance Framework which has now been approved by the board.

David Maher, MD City and Hackney CCG gave a presentation on their response to Covid-19 and approach to recovery.

We also heard from Jon Williams, Executive Director at Healthwatch Hackney, on the Neighbourhoods Programme. We’d like to extend our thanks to both for taking the time to join us.   

David Maher - City and Hackney CCG Presentation
Jon Williams - Healthwatch Hackney Presentation
Healthwatch City of London - Volunteers
Healthwatch City of London - Surveys
Healthwatch City of London - Engagement
Healthwatch City of London - Performance Framework

Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf. We focus on ensuring that people’s worries and concerns about current services are addressed and we work to get services right for the future. Given the current situation, we realise that many health and social care services are being delivered differently and will be so in the future. We are launching a series of surveys to gain a further understanding of your needs, views and experiences of the current, and future provision of services. Make sure your voice is heard by completing the surveys .

Survey 1: Your experience of accessing services in the current situation

Survey 2: Your experience of using the NHS 111 service 

Survey 3: Access to GP surgeries during Covid 19

Survey 4: Carers survey

Thank you for taking the time to complete the survey.

Your views are important to us.