Healthwatch City of London has published its first annual report since being awarded the contract to deliver Healthwatch services in September 2019.
The report covers the highlights from the year, how we've made a difference and how we have helped you. There is also an introduction from our Chair, profiles of our Board members and an overview of our volunteer roles and projects.
Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community.
During the current COVID 19 situation, we realise that many health and social care services are being delivered differently and will be so in the future. We are launching a series of surveys to gain a further understanding of your needs, views and experiences of the current, and future provision of services. Make sure your voice is heard by completing the surveys.
As a precaution, and following advice from Healthwatch England, we are currently reviewing our planned public engagement work. Healthwatch City of London will continue to attend local statutory meetings when held.
We will provide up to date information and advice on the COVID-19 outbreak. We will also support local providers and commissioners to pass information out to the public. It is possible the situation could change rapidly, so we will continually regularly revisit the advice we are providing.
Your story has the power to make a difference.
The more people share their ideas, experiences and concerns about NHS and social care, the more services can understand what works, what doesn't and what people want from care in the future.