Resources to help you make a complaint

We know that making a complaint about NHS or social care services can be confusing.

In the City of London you can access support from the NHS Independent Health Complaints Advocacy Service POWhER. Find out more here

We have also worked with Citizens Advice to provide you with the information you need to make a complaint when things go wrong.

You can also contact us to find out how to get help with making your complaint.

Tips and tools for making a complaint

University College London Hospital

Find out how you can make a complaint about University College London Hospital.

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Barts Health Trust

Find out how you can make a complaint about Barts Health Trust.

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Homerton University Hospital and St Leonard’s Hospital

Find out how you can make a complaint about Homerton University Hospital and St Leonard's Hospital.

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East London Foundation Trust

Find out how you can make a complaint about East London Foundation Trust.

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Neaman Practice

Find out how you can make a complaint about the Neaman Practice.

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Goodman’s Fields Medical Practice

Find out how you can make a complaint about the Goodman's Fields Medical Practice. 

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Adult Social Services Team – City of London

Find out how you can make a complaint about Adult Social Services Team - City of London.

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Whistleblowing

Find out information about how a staff member can report a problem in the NHS or an adult social care service

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