News and reports

Do you have an interest in influencing the design, development and delivery of health and social care services? Do you enjoy championing the voice of patients and the public? Would you like to gain skills in influencing?

Healthwatch City of London trained volunteers visit health and adult social care services to see how they are run. This is called ‘Enter and View’ and Healthwatch City of London trains volunteers to be ‘authorised representatives’ to these out.

Do you enjoy engaging with the public whilst sharing your digital skills? Do you have skills in media communications?

Read our Constitution below to find out how we are governed, our purpose and what we can do to undertake this.

This policy ensures we have transparent decision making processes in place and provides clarity of where and what decisions are taken, by whom and whose responsibility it is to action.

Healthwatch City of London has published its first annual report since being awarded the contract to deliver services in September 2019. The report covers the highlights from the year, how we've made a difference and how we have helped you.

Our Board meets monthly to provide governance and strategic leadership to our organisation.

Healthwatch City of London staff have visited the Square Mile community spaces and services to talk to City people about their experiences of local health and care services.

The Annual Report for 2017/18 summarises the work of Healthwatch City of London in line with and building on the priorities identified for the period.

Our latest Healthwatch City of London insight report shows a slight increase in overall public satisfaction with local health and care services.

The latest insight report from St Bartholomew's Hospital covers the period 1st April 2018 - 31st March 2019. In this report we examine the service user experience of St Bartholomews Hospital. 695 issues were raised from over 130 people.

GPs at the Neaman Practice have pledged to carry out improvements following our citizen-led Enter and View visit to the practice in February 2019.