Healthwatch City of London Bulletin 44

Read this week's bulletin for all the latest information on Health and Social Care from across the City
dentist wearing a mask

Hoxton Health toenail cutting clinic at the Neaman Practice – change of date

The toenail cutting clinic run by Hoxton Health and held at the Neaman Practice was due to take place on Wednesday 11th August between 2pm -5pm. This clinic did not take place due to the nurse having to isolate. The clinic will now take place on Wednesday 18th August between 2pm -5pm. If you had an appointment booked for 11th you should have received notification from Hoxton Health of the cancellation and have automatically been booked onto 18th. There is currently one slot still available for 18th. The next clinic is scheduled for 8th September.  

There is a charge of £15, and the service is available to City and Hackney registered patients/residents deemed as vulnerable, over 55, living alone or a carer – at risk of mobility issues or falls.

To book call Hoxton Health directly on 0207 739 2533, please do not call the Practice to book. You can also request a home visit; this is available to people unable to attend clinic.

New Healthwatch City of London events

Next week we’ll be publishing details of some exciting events we are planning.

Following the success of our COVID 19 vaccination programme webinar we’ll be hosting another on the COVID 19 booster and flu vaccination programme that will be rolled out across the NHS from September.

We’ll also be holding out annual general meeting, in which we’ll present our annual report and annual accounts.

Also, we are lining up some fantastic speakers for our annual public meeting in October.

Look out for next week’s bulletin and on our website for all of the details.

Chair designate appointed for North East London Integrated Care Board

Marie Gabriel CBE, NEL Independent Integrated Care System (ICS) Chair, has been officially confirmed as the Chair designate for the NHS NEL Integrated Care Board (ICB), the statutory ICS body which will be established as a result of the Health and Care Bill.

North East London Health and Care Partnership is the north east London integrated care system, which brings together NHS organisations, local authorities and community organisations in partnership with local people to support them to live healthier, happier lives.

Update on dentistry

New guidance has been issued for dentists. The Infection Prevention Control guidance has been amended so that post aerosol generating procedures down time (fallow time) is not considered necessary for successive appointments between members of the same household. Therefore, appointments for members of the same household can be attended consecutively. High risk patient appointments will remain separate to allow for cleaning and disinfection of the environment between patients.

Get Self Isolation Support

If you have tested positive for Covid-19 or you live with someone who has tested positive, and are finding it difficult to self-isolate, there is help available! 

The City Corporation is running a short-term project offering extra support to people living in the Square Mile in August.

Call the Covid-19 Helpline on 020 8356 3111, and select option 3 when you have tested positive, or live with someone who has tested positive.

They can offer home delivery of a care package that includes a PCR test and a supply of PPE for your household, welfare calls, advice on how to keep your household safe and free hotel accommodation for household members of a positive case if they cannot successfully self-isolate at home.

Don’t wait - there is support available. Let’s stop Covid-19 in its tracks and keep your household safe!

Please see attached flyer for more information

Self isolating support flyer

Advice for the clinically extremely vulnerable

We know that the pandemic has been a difficult time for everyone and recognise that it has been particularly hard for those who have been advised to take extra precautions.

Although cases of COVID-19 are currently higher than at other points during the pandemic, they are still below the levels at which shielding was last introduced, with significantly fewer hospitalisations than seen when cases were at similar levels.

Coupled with the high levels of vaccination, this means that the risk of catching COVID-19 is lower for everyone, including clinically extremely vulnerable people. This has allowed the Government to ease restrictions for everyone.

Clinically extremely vulnerable people are now advised, as a minimum, to follow the same guidance as the general population, which means the changes that came into effect on 19 July also apply to you. The guidance for everyone is available at

The latest information suggests that having two doses of a COVID-19 vaccine reduces the severity of the illness if you catch the virus. However, as you may remain at a higher risk of becoming seriously ill if you were to catch COVID-19, you may wish to think particularly carefully about additional precautions you may wish to take. There is a separate guidance page for clinically extremely vulnerable people that contains some examples of additional precautions that you might consider taking. More information is available at

Examples of things they could do to lower their risk of infection:

  • meet outside where possible
  • make sure the space is well ventilated if you meet inside; open windows and doors or take other action to let in plenty of fresh air
  • consider whether you and those you are meeting have been vaccinated – you might want to wait until 14 days after everyone’s second dose of a COVID-19 vaccine before being in close contact with others
  • wash your hands regularly and avoid touching your face
  • consider continuing to practice social distancing if that feels right for you and your friends
  • ask friends and family to take a lateral flow test before visiting you
  • ask home visitors to wear face coverings

Pop up vaccination clinics

You can attend a local vaccination pop-up clinic by walking in or calling 020 8356 3111 to confirm your appointment.

Community groups across the City and Hackney are running pop-up walk-in clinics for those 18+ who need their first dose and those who need their second dose of the Pfizer vaccine.

  • 14 and 15 August 10am-3pm, Shoreditch Park, 188 New N Rd, N1 6TA
  • 18 and 19 August 5pm-9.30pm, Clapton Common, E5 9AA
  • 21 and 22 August 10am-3pm, Hackney Marshes, E9 5PF
  • 22 August 12-4pm, Morningside Community Centre, Cresset Road, E9 6SJ
  • 29 August 2pm-6pm, The Round Chapel Old School Rooms, Powerscroft Road, E5 0PU
  • 1 September 10am-2pm, Ridley Road Market Ridley Road, E8 2PD
  • 8 September 9am-1pm, The Edge Youth Hub 7 Woodberry Grove, N4 1SN
  • 18 September 11am-3pm, Clissold Park, Near Clissold Park House, N16 9HJ

Vaccination walk in centres

There are a number of walk in, pharmacy and vaccinations centres across the City and Hackney where you can just walk in for a vaccination. Vaccinations are available for anyone over the age of 18 for first and second doses through out August.

Just turn up or secure an appointment by calling 119 or going to coronavirus  

Pharmacy clinics

Bees Pharmacy. 199–201 Rushmore Road, E5 0HD

AstraZeneca-Oxford or Pfizer

Monday–Friday 9am–6.30pm Saturday 9am–4pm

Boots. 120 Fleet Street, EC4A 2BE


Monday–Friday 8.30am–5.30pm Closed for lunch 12 noon–1pm

Clockwork Pharmacy. 398–400 Mare Street, E8 1HP


Monday, Tuesday, Wednesday and Friday 9am–7pm Thursday and Saturday 9am–6pm

Day Lewis. 75–77 Stoke Newington Road, N16 8AD


Saturdays 9.30am–4.30pm

Haggerston Pharmacy. 201 Haggerston Road, E8 4HU

AstraZeneca-Oxford or Pfizer

Monday–Saturday 9am–5pm Sunday (from 15 August) 9.30am–4.30pm

Murrays Pharmacy. 96–98 Murray Grove, N1 7QP


Monday–Friday 9am–6pm Saturday 9am–5pm

Silverfields Pharmacy. 141 Homerton High Street, E9 6AS

AstraZeneca-Oxford or Pfizer

Monday–Saturday 9am–6.30pm

Spring Pharmacy. 233 Hoxton Street, N1 5LG

Moderna or Pfizer

Monday–Friday 9.30am–6pm Saturday 9.30am–5pm

COVID-19 vaccine clinics

John Scott Health Centre. 220 Green Lanes, N4 2NU

AstraZeneca-Oxford or Pfizer

Wednesday, Thursday, Friday 9am–6.30pm Sunday 9am–12.30pm and 2pm–4.30pm

St Leonards Hospital vaccination centre. Block E, Nuttall Street, N1 5LZ


Monday–Friday 10am–6pm Saturday 12 noon–7pm

The Vaccination Centre. 3a Bocking Street, E8 3RU

AstraZeneca-Oxford or Pfizer

Monday, Tuesday, Saturday 9am–6.30pm Sunday 9am–12.30pm and 2pm–4.30pm

Tower Hamlets residents can view vaccinations sites and special vaccine events on the Council’s website

GP Data for planning and research collection: what you need to know

In our May newsletter we told you that the NHS is making some changes to how it collects and uses patient data and subsequently reported that the roll out of this has been delayed to start in September.

From 1st September, NHS Digital is rolling out a new system to collect patient data held by GP practices across England. This process is called the General Practice Data for Planning and Research (GPDPR) data collection. You have the option to opt out from your data being collected. Healthwatch England have written an article which gives all the information you'll need to make an informed decision about what happens to your data. 

GP Data for planning and research collection: what you need to know | Healthwatch

Free therapeutic support for carers in the City of London

In recognition of the challenges faced by carers, particularly during the pandemic, and building on their experience of helping couples living together with dementia, Tavistock Relationships are extending the support that is currently being offered to carers in the City of London. From the beginning of September 2021, they will be inviting referrals from organisations within the City of London who identify carers that they feel could benefit from the therapeutic support being offered both in person and remotely via webcam.

The therapeutic support is designed for individual carers as well as for carers and their partners together.

How to apply: The services on offer are funded by a small grant from the City of London Corporation therefore places are limited. Those who are interested to speak to local carer support services or City Adult Social Services so that a referral can be made on their behalf

Please see attached flyer for more details of the service

Carers flyer Tavistock Relationships

City Carers Community Events

The City Carers Community are holding more of their Share and Learn sessions via Zoom. These are being held on Monday 16th & 30th August at 11.15am and 8pm. The sessions last for 45 minutes.

You are welcome to join in. Ask questions and learn tips from city residents who are looking after a family member, friend or neighbour (other terms are informal/unpaid carers). Topics are determined by residents' questions or help to navigate the NHS/Social care systems for yourself / the person you look after etc. Open to anyone who is looking after someone in the City of London. A friendly group, run by residents voluntarily. For the zoom link

Upcoming Healthwatch City of London Events

One of Healthwatch City of London’s purposes is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf. To do that we need to hear from you so we provide a number of regular events where we can exchange views and raise issues or concerns. Ideally, we’d like to hold them face to face, but because of the current pandemic we are restricted to Zoom events.

Please see a list of our events below with joining details.

*Change of date* Listening to City Carer’s event – Friday 27th August

Overview: An opportunity for Carer’s to provide feedback on their experience of Health and Social Care.

Time: 11:00 – 12:00

Joining details:   

Meeting ID: 967 3722 4444 Passcode: 364136 Dial in: 0208 080 6591  

Latest Covid-19 statistics for the City of London

The joint City and Hackney Public Health Intelligence Team produce regular statistics on Covid-19 levels and vaccination uptake data in the City. The site is updated regularly and accessible at.

Keep up to date with the latest advice

HWCoL are constantly updating our advice and information pages. Please make sure you visit them regularly.

Get in touch with Healthwatch City of London

Visit our website for more information, news and events, have your say about your care, and spread the word about Healthwatch City of London. email:  Tel: 020 3745 9563 Facebook: Twitter: @HealthwatchCoL

Portsoken Health and Community Centre, 14-16 Little Somerset Street, London E1 8AH