Healthwatch City of London Bulletin 39

This week we have published our annual report, highlighting our work over the past year. Read all about in the bulletin below which also includes information on the upcoming public event on the redevelopment of St Leonard's hospital.
Annual report

Healthwatch City of London Annual Report

We are pleased to present this year’s Healthwatch City of London’s annual report.

The report details to work carried out over the past, unusual, year from April 2020 to March 2021.

We have made sure that your voice has been heard by providers and organisations who shape the services accessible to you. The report also highlights our response to COVID 19 keeping you informed with the most up to date, accurate advice, some of the projects carried out by our volunteers and our successes in our research into dentistry, campaigning on the podiatry service and GPs and access to services.

You can read the full report here, please let us know what you think of it by emailing us on

Virtual Public Meeting on the future of St Leonard’s Hospital

We are spoken to you before about our involvement, alongside Healthwatch Hackney, in ensuring a full patient/resident consultation on the redevelopment of St Leonard’s Hospital. We are now reaching a new stage in project and we have the opportunity to tell you more about the programme and hear your thoughts and views on the services  that  could be provided at the site. Join us at a virtual public meeting on Tuesday 13th July at 6:30pm. The meeting will be held using Zoom but you can participate without a computer, mobile or tablet from your landline. You can send us questions in advance or ask during the event.

The agenda will cover the background to the development, the vision for the future, next steps and a question and answer session.  

To register click HERE, or you can email or call 020 3745 9563.

National Covid-19 Vaccinations

Nationally, COVID-19 vaccines are now being offered to people aged 18 and over and people who will turn 18 before 1 July 2021. There are 2 ways to get a COVID-19 vaccine, book online now for appointments at a vaccination centre or a pharmacy or wait to be contacted by your GP surgery and book your appointments with them.

To book online visit:

Vaccine van coming to a location near you

The Covid-19 vaccine van will be touring Hackney until 26 July. Please see attached for information about a series of pop-up clinics hosted in partnership with local community organisations for City and Hackney residents aged 18+ who need their 1st or 2nd dose of the Pfizer vaccine.  

Walk-ins are accepted subject to availability, but we recommend phoning the local helpline on 020 8356 3111 before attending, to reserve your place.

For more up to date information on the Covid vaccine programme please visit or

Please see the attached flyer below for dates and locations.

Hoxton Health toenail cutting service now at the Neaman Practice

Hoxton Health toenail cutting service will be available at the Neaman Practice from Wednesday 14th July. The clinic will run the 2nd Wednesday of every month between 2pm -5pm. There is a charge of £15, and the service is available to City and Hackney registered patients/residents deemed as vulnerable, over 55, living alone or a carer – at risk of mobility issues or falls. To book call Hoxton Health directly on 0207 739 2533, please do not call the Practice to book. You can also request a home visit, this is available to people unable to attend clinic. Please see the poster for the service below.

Upcoming Healthwatch City of London Events

One of Healthwatch City of London’s purposes is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf. To do that we need to hear from you so we provide a number of regular events where we can exchange views and raise issues or concerns. Ideally, we’d like to hold them face to face, but because of the current pandemic we are restricted to Zoom events.

Please see a list of our events below with joining details.

Mental Health and Wellbeing focus group - Friday 16th July

Overview: The event is open to everyone and we will be discussing mental health provision in the City of London, identifying access issues and any gaps in the services provided to you. We will be joined by colleagues from MIND, East London Foundation Trust and City Connections.

Time: 10:30 – 11:30

Joining details:

Meeting ID: 990 5928 3997 Passcode: 462754 Dial in: 0208 080 6592

Listening to City Carer’s event – Friday 23rd July

Overview: An opportunity for Carer’s to provide feedback on their experience of Health and Social Care.

Time: 14:00 – 15:00

Joining details:

Meeting ID: 944 6235 2882 Passcode: 731084 Dial in: 0208 080 6592

Healthwatch City of London Drop-in session – Thursday 29th July

Overview: An opportunity for residents, workers, and students to raise issues about their experience of Health and Social care with the staff of Healthwatch.

Subject to Covid restrictions this will be a public meeting. Further updates will be provided after the 12th July

Time: 14:00 – 16:00

Joining details:

Meeting ID: 953 9595 4008 Passcode: 557314 Dial in: 0208 080 6591

Listening to City Carer’s event – Friday 20th August

Overview: An opportunity for Carer’s to provide feedback on their experience of Health and Social Care.

Time: 11:00 – 12:00

Joining details:

Meeting ID: 967 3722 4444 Passcode: 364136 Dial in: 0208 080 6591 

Healthwatch City of London Drop-in session – Thursday 26th August

Overview: An opportunity for residents, workers, and students to raise issues about their experience of Health and Social care with the staff of Healthwatch.

Time: 14:00 – 16:00

Joining details:

Meeting ID: 932 6975 0444 Passcode: 506561 Dial in: 0208 080 6591

City Carers Community Share and Learn sessions via Zoom

Monday 5th & 19th July, 11.15am / 8pm (45 minutes)

You are welcome to join in and learn tips from city residents who are looking after a family member, friend or neighbour. Topics may be are you paying privately for medicines which can be on prescription?. Open to anyone who is looking after someone in the City of London. A friendly group, run by residents voluntarily. For the zoom link

How safe do women feel within the City of London?

The City of London Corporation are asking for women and girls to complete a survey on how safe they feel in the City.

“Though the City of London is no less safe than other areas of London, we appreciate that some women and girls may not feel safe. If you are a woman who visits the Square Mile or lives within the Square Mile, please complete this short survey to help ensure appropriate measures are put into place to keep women and girls safe. It should take no longer than 5 minutes to complete.”

Latest Covid-19 statistics for the City of London

The joint City and Hackney Public Health Intelligence Team produce regular statistics on Covid-19 levels and vaccination uptake data in the City. The site is updated regularly and accessible at.

Keep up to date with the latest advice

HWCoL are constantly updating our advice and information pages. Please make sure you visit them regularly.

Get in touch with Healthwatch City of London

Visit our website for more information, news and events, have your say about your care, and spread the word about Healthwatch City of London. email:

Tel: 020 3745 9563 Facebook: Twitter: @HealthwatchCoL

Portsoken Health and Community Centre, 14-16 Little Somerset Street, London E1 8AH