Healthwatch City of London Bulletin 12

This week's bulletin covers our survey on the effect of the pandemic on our Mental Health and Wellbeing, podiatry services in the City, new Government guidelines and our AGM.
dentist wearing a mask

Mental Health and Wellbeing during the pandemic  

Healthwatch City of London is running a campaign to understand the effect of the COVID -19 pandemic on the residents, workers and students of the City of London’s mental health and wellbeing. The campaign aims to gain insight into the effect on our community but also on the support offered by service providers during the pandemic.

We are carrying out a survey and holding focus groups for a more in depth look at the issues raised. To let us know of your experience please complete our survey

To get involved in the focus groups, which will be held on Thursday 1st and Friday 2nd October please email or call on 020 3745 9563.

Join us for our Annual General Meeting

We will be holding our AGM on Friday 16th October between 13:00 – 15:00.

The year has been one of change and growth for Healthwatch City of London, since being awarded the contract to deliver Healthwatch services in September 2019. Find out our plans for the coming year and reporting back on an eventful year for us and, as it turned out, for the country too.

Register your interest to attend by emailing us on

New guidelines from the Government

You may be aware from news bulletins, this week the Government has launched an awareness campaign reinforcing previous messages of handwashing, wearing a mask and keeping a distance, along with the enforcement of a new law that limits social gatherings to 6 people.

HANDS – Wash your hands regularly and for 20 seconds. FACE – Wear a face covering in indoor settings where social distancing may be difficult and where you will come into contact with people you do not normally meet.

SPACE – Stay 2 metres apart from people you do not live with where possible, or 1 metre with extra precautions in place.

From Monday 14 September, new rules on social gatherings came into force. You must not meet with people from other households socially in groups of more than 6. This applies indoors and outdoors. COVID-19 Secure venues, such as places of worship, restaurants and hospitality venues, can still host larger numbers in total but groups of up to 6 must not mix or form larger groups. Education and work settings are unaffected, and organised team sports will still be able to proceed, as will weddings and funerals up to 30.

For more details of the new laws and the latest Government advice please visit their website

Podiatry services in the City

HWCoL has become aware of issue with podiatry service provision in the City. If you are experiencing problems with your usual service, whether it’s no service at all or a reduced service, please let us know by emailing us We’d also like to know how this has affected you and who is your service provider.   

*since publication of this bulletin we have been informed of the following: Foot care is now available at St Leonards only. Triage is carried out over the telephone only at present. They will send patient transport if patients cannot get out of the house. The phone number is 0207 638 4046.

Keep up to date with the latest advice

HWCoL are constantly updating our advice and information pages. Please make sure you visit them regularly.

Get in touch with Healthwatch City of London

Visit our website for more information, news and events, have your say about your care, and spread the word about Healthwatch City of London. email:

Tel: 020 3745 9563 Facebook: Twitter: @HealthwatchCoL

Portsoken Health and Community Centre, 14-16 Little Somerset Street, London E1 8AH

Share your thoughts

You can help make health and care services better by sharing your experiences and ideas.

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