News and reports | Healthwatch Cityoflondon

Graphic saying 'Speak-up' from our annual report

Public Board Meeting Agenda February 20th 2020

Agenda for the Public Board Meeting February 20th 2020

14 February 2020

Two women speaking to one another outside a hospital

Care Quality Commission’s Declare Your Care Campaign

The Care Quality Commission (CQC) is encouraging people with a learning disability, their parents, carers and advocates to feedback to them about their care.

6 February 2020

Woman alone walking out of the door looking down

City of London and Hackney Wellbeing Mental Health Consultation Event

You are invited to attend a consultation into the future of the Wellbeing Network across the City of London and Hackney. The Wellbeing Network provides mental health support to adults with mental health problems or those at risk of developing them.

6 February 2020

Man talking on a phone

City Advice Service Changes - Have Your Say

The City of London Corporation will be recommissioning your citizen’s advice service (City Advice) at the end of 2020.

6 February 2020

lady in GP waiting room

Moorfields Eye Service Relocation - Public Meetings

A proposal by Moorfields and its partners, the UCL Institute of Opthalmology and Moorfields Eye Charity, to create a new centre of excellence in eye care at St Pancras Hospital was consulted on last year.

24 January 2020

Healthwatch Staff

Complaints Policy and Procedure

We are committed to providing a high quality service to everyone we deal with. We listen to your complaints, treat them seriously, and learn from them so that we can continuously improve our service.

20 January 2020

Hospital Corridor

Enter and View Policy

Enter and View is not an inspection, but an opportunity for laypeople to engage with service users and their families, in order to gain a better view of how they feel about their services.

20 January 2020

Leaflet Sharing

Confidentiality Policy

The Confidentiality Policy will ensure that all staff, members, volunteers and users understand the organisation's requirements in relation to the disclosure of personal data and confidential information.

20 January 2020

Group of people with certificates at healthwatch event

Volunteer Role Description Community Listeners and Influencers

Do you have a passion for championing the voice of patients and the public? Do you enjoy listening to the experiences of others? Are you interested in social research? Would you like to gain skills in influencing or community engagement?

Group of people with certificates at healthwatch event

Volunteer Role Description Policy Assistant

Do you have an interest in health and social care policy? Would you like to gain skills in influencing, policy analysis, and the policy consultation and development process?

Group of people with certificates at healthwatch event

Volunteer Role Description Communications and Digital Support Assistant

Do you enjoy engaging with the public whilst sharing your digital skills? Do you have skills in media communications?

Group of people with certificates at healthwatch event

Volunteer Role Description Public Representative

Do you have an interest in influencing the design, development and delivery of health and social care services? Do you enjoy championing the voice of patients and the public? Would you like to gain skills in influencing?