Woman speaking to a receptionist
Mental health trust retains 'outstanding' rating
East London NHS Foundation Trust (ELFT) which provides mental health services for residents in the City and across east London has retained its 'outstanding' rating from the Care Quality Commission (CQC).
30 June 2018
News
Healthwatch staff member holding an It Starts With You sign to promote the campain
Meet the people using their voice to make a difference to care of others
Five people and groups have been shortlisted for a national award that celebrates local people who, through their dedication, have helped improve health and care for their community.
25 June 2018
News
woman against banner background
Integration ‘welcome’ but fears remain over funding cuts: report
People 'broadly welcome' integration of local health and care services but fear plans to cut £578m from NHS spending in north east London will undermine the benefits, according to a new Healthwatch City of London report.
11 April 2018
Report
speechmarks Screengrab from the video
Annual conference report 2017
We held our annual conference on 20 October 2017 at the Dutch Centre.
16 November 2017
Report
Elderly woman smiling face on to the camera
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
Advice and Information
Woman helping an elderly man use a IPad
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
Advice and Information
healthwatch group of people voicing
Report from event on Health and Social Care 24 February 2017
Healthwatch City of London, in partnership with the City of London Corporation, held a workshop on the North East London Sustainability Plan.
17 March 2017
Report
Glass Foyer of St Bartholomew's Hospital
Nutrition and Catering Enter & View report - St Bartholomew's Hospital
Healthwatch City of London conducted an Enter and View visit to St Bartholomew’s Hospital, focussed on nutrition and catering, in January 2017.
10 March 2017
Report
Dentist looking at a dental x-ray
10 top tips to get the most out of your dental appointment
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
29 November 2016
Advice and Information
GP sitting opposite a patient about to take their tempreature
10 top tips to get the most out of your GP appointment
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
25 November 2015
Advice and Information
Magnifying glass graphic
Healthwatch City of London Board meeting minutes 15th January 2015
Our Board meets monthly to provide governance and strategic leadership to our organisation.
9 June 2015
Report
Magnifying glass graphic
Healthwatch City of London board meeting minutes 12th September 2014
Our Board meets monthly to provide governance and strategic leadership to our organisation.
9 February 2015
Report