News and reports

Healthwatch City of London has published its first annual report since being awarded the contract to deliver services in September 2019. The report covers the highlights from the year, how we've made a difference and how we have helped you.

Healthwatch City of London has been set up as a brand new charity whose Trustees live and work here and are only too aware of the challenges there are in delivering services across the City where there are differing priorities.

Our Board meets monthly to provide governance and strategic leadership to our organisation.

Healthwatch City of London staff have visited the Square Mile community spaces and services to talk to City people about their experiences of local health and care services.

The latest insight report from St Bartholomew's Hospital covers the period 1st April 2018 - 31st March 2019. In this report we examine the service user experience of St Bartholomews Hospital. 695 issues were raised from over 130 people.

The Annual Report for 2017/18 summarises the work of Healthwatch City of London in line with and building on the priorities identified for the period.

Our latest Healthwatch City of London insight report shows a slight increase in overall public satisfaction with local health and care services.

GPs at the Neaman Practice have pledged to carry out improvements following our citizen-led Enter and View visit to the practice in February 2019.

Inspectors have reported 'significant' improvements in patient care at the Royal London Hospital run by Barts Health NHS Trust.

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

Many of you will have read that we, alongside Hackney Healthwatch and the City of London, have concluded that the current arrangements for managing the Healthwatch City of London (HWCoL) contract are not delivering the benefits we had hoped for.

Our Chair shares an update on how Healthwatch City of London will be run going forward.