Healthwatch logo with a magnifying glass
Minutes of Board Meeting 23rd January 2020
Our Board meets regularly to provide governance and strategic leadership for the organisation.
14 February 2020
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Graphic saying 'Speak-up' from our annual report
Public Board Meeting Agenda February 20th 2020
Agenda for the Public Board Meeting February 20th 2020
14 February 2020
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Two women speaking to one another outside a hospital
Care Quality Commission’s Declare Your Care Campaign
The Care Quality Commission (CQC) is encouraging people with a learning disability, their parents, carers and advocates to feedback to them about their care.
6 February 2020
News
Woman alone walking out of the door looking down
City of London and Hackney Wellbeing Mental Health Consultation Event
You are invited to attend a consultation into the future of the Wellbeing Network across the City of London and Hackney. The Wellbeing Network provides mental health support to adults with mental health problems or those at risk of developing them.
6 February 2020
News
Man talking on a phone
City Advice Service Changes - Have Your Say
The City of London Corporation will be recommissioning your citizen’s advice service (City Advice) at the end of 2020.
6 February 2020
News
lady in GP waiting room
Moorfields Eye Service Relocation - Public Meetings
A proposal by Moorfields and its partners, the UCL Institute of Opthalmology and Moorfields Eye Charity, to create a new centre of excellence in eye care at St Pancras Hospital was consulted on last year.
24 January 2020
News
Healthwatch Staff
Complaints Policy and Procedure
We are committed to providing a high quality service to everyone we deal with. We listen to your complaints, treat them seriously, and learn from them so that we can continuously improve our service.
20 January 2020
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Hospital Corridor
Enter and View Policy
Enter and View is not an inspection, but an opportunity for laypeople to engage with service users and their families, in order to gain a better view of how they feel about their services.
20 January 2020
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Leaflet Sharing
Confidentiality Policy
The Confidentiality Policy will ensure that all staff, members, volunteers and users understand the organisation's requirements in relation to the disclosure of personal data and confidential information.
20 January 2020
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Group of people with certificates at healthwatch event
Volunteer Role Description Community Listeners and Influencers
Do you have a passion for championing the voice of patients and the public? Do you enjoy listening to the experiences of others? Are you interested in social research? Would you like to gain skills in influencing or community engagement?
1 January 2020
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Group of people with certificates at healthwatch event
Volunteer Role Description Policy Assistant
Do you have an interest in health and social care policy? Would you like to gain skills in influencing, policy analysis, and the policy consultation and development process?
1 January 2020
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Group of people with certificates at healthwatch event
Volunteer Role Description Communications and Digital Support Assistant
Do you enjoy engaging with the public whilst sharing your digital skills? Do you have skills in media communications?
1 January 2020
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