The visit was led by our new associate board members Janet Porter and Stuart Mackenzie, supported by our deputy director Catherine Perez-Phillips.
Our representatives were at the practice from 9:30am until early afternoon collecting patients' views and talking to staff.
Enter and View representatives have undergone special training and Disclosure and Barring Service (DBS) checks.
All local Healthwatch have a statutory power to Enter and View, a legal right to visit places that provide publicly funded health or care services, to see and hear how people experience the services.
- Collect the opinions and experiences of people using these services, their carers or relatives.
- Talk to staff who are providing care
- See the nature and quality of services
- Develop insights and make recommendations to improve care
We write and publish a report after each visit. Reports are shared with the organisation visited, the Care Quality Commission, commissioners, quality assurers, Healthwatch England and any other relevant partners.
If you are a patient at The Neaman Practice and have used the practice in the last six months and wish to share your views and experiences, please email us on firstname.lastname@example.org
If you would like your feedback included in the Enter and View report, your comments need to reach us by 1 March 2019.