St Bartholomew’s Hospital Cardiology Enter and View
We conducted an Enter and View at St Bartholomew’s Hospital, undertaken as a result of feedback from patients about poor levels of communication in particular in the cardiology department.
Our team, with a group of volunteers, went to St Bartholomew’s Hospital and spoke to the managers and staff responsible for the communications and administration of cardiology appointments. We followed up the Enter and View by interviewing patients in the outpatient’s department, which was able to give us more insight and depth into the patient experience.
Our findings and recommendations were sent to the team at St Bartholomew's Hospital for comment, they responded to all our recommendations. Their responses can be found in our report.
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