News and reports

Healthwatch City of London has carried out a series of surveys to understand how Covid- 19 has affected access to services, experiences of using NHS 111 and treatment of patients at the Neaman Practice. This report details our findings.

HWCoL has published its first annual report since being awarded the contract to deliver Healthwatch services in September 2019. The report covers the highlights from the year, how we've made a difference and our priorities for the year ahead.

On Friday 29th May we held our first virtual Board meeting with the Public.

Healthwatch City of London hold regular public board meetings.

Our Board meets regularly to provide governance and strategic leadership for the organisation.

Agenda for the Public Board Meeting February 20th 2020

We are committed to providing a high quality service to everyone we deal with. We listen to your complaints, treat them seriously, and learn from them so that we can continuously improve our service.

Enter and View is not an inspection, but an opportunity for laypeople to engage with service users and their families, in order to gain a better view of how they feel about their services.

The Confidentiality Policy will ensure that all staff, members, volunteers and users understand the organisation's requirements in relation to the disclosure of personal data and confidential information.

Do you have an interest in health and social care policy?
Would you like to gain skills in influencing, policy analysis, and the policy consultation and development process?

Do you have skills and an interest in analysing quantitative and qualitative data? Perhaps you would like to gain experience of this within a health and social care setting?

Do you have a passion for championing the voice of patients and the public? Do you enjoy listening to the experiences of others? Are you interested in social research?
Would you like to gain skills in influencing or community engagement?