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News and reports

Patient Panel on the Neaman Practice Enter and View

We held a Patient Panel on Tuesday, 18th November with the Neaman Practice to provide feedback and update patients and residents on changes made following our Enter and View visit in February.

We were joined by Partners Dr Chor and Dr Hillier and Operations Manager, Sinead Downes.
27 November 2025
Report

The Neaman Practice Enter and View

We conducted an Enter and View at the Neaman Practice to directly understand the patient experience.
20 November 2025
Report

Patient Panel on Diet and Nutrition

On Friday, 3rd October, we held a Patient Panel with Joe Alvarez, First Contact Dietitian, Shoreditch Park and City PCN and Neaman Practice.
19 November 2025
Report

Healthwatch City of London Annual Report 2024-25

We have published our annual report for 2024-25, the report gives a overview of our work and success over the past year.
23 July 2025
Report

St Bartholomew’s Hospital Cardiology Enter and View

We conducted an Enter and View at St Bartholomew’s Hospital, undertaken as a result of feedback from patients about poor levels of communication in particular in the cardiology department.
8 May 2025
Report

Patient Advice and Liaison Service (PALS): A review of PALS services available to City of London residents

The Patient Advice and Liaison Service (PALS) is a service that is mandated within the National Health Service (NHS).
13 March 2025
Report
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Digital Apps: A help or hindrance? Understanding and accessing digital healthcare apps

The number of digital apps that you may need to access your NHS healthcare has increased, with many healthcare services implementing digital technologies to access and support your care. Our report highlights that local residents find that accessing digital apps can prove difficult and confusing. 
28 February 2025
Report

Patient Panel on Draft Adult Social Care strategy

We held a Patient Panel on the draft strategy for Adult Social Care from the City of London Corporation.
15 January 2025
Report

Patient Panel on understanding diabetes and how to access services

We held a Patient Panel on managing diabetes with Charlotte Burford, Communities and Volunteering Manager from Diabetes UK.
15 January 2025
Report

Patient Panel on Mental Health and Social Isolation

We held a Patient Panel on Mental Health and Social Isolation and the services that you can access in the City.
15 January 2025
Report

Patient Panel on the City of London Corporation’s new Health and Wellbeing Strategy

We held a Patient Panel on the City of London Corporation’s new Joint Local Health and Wellbeing Strategy with Ellie Ward, Head of Strategy and Performance at the City of London Corporation.
15 August 2024
Report

Annual Business Plan 2024/25

Following the public consultation period, today, Healthwatch City of London have published our Business Plan for 2024/25.
7 August 2024
Report

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