News and reports

We conducted an Enter and View at St Bartholomew’s Hospital, undertaken as a result of feedback from patients about poor levels of communication in particular in the cardiology department.

The Patient Advice and Liaison Service (PALS) is a service that is mandated within the National Health Service (NHS).

The number of digital apps that you may need to access your NHS healthcare has increased, with many healthcare services implementing digital technologies to access and support your care. Our report highlights that local residents find that accessing digital apps can prove difficult and confusing. 

We held a Patient Panel on the draft strategy for Adult Social Care from the City of London Corporation.

We held a Patient Panel on managing diabetes with Charlotte Burford, Communities and Volunteering Manager from Diabetes UK.

We held a Patient Panel on Mental Health and Social Isolation and the services that you can access in the City.

We held a Patient Panel on the City of London Corporation’s new Joint Local Health and Wellbeing Strategy with Ellie Ward, Head of Strategy and Performance at the City of London Corporation.

Following the public consultation period, today, Healthwatch City of London have published our Business Plan for 2024/25.

We held a Patient Panel on Medicine Management with Deborah Ososwa, Lead Pharmacist from the Neaman Practice.

Today we have published our annual report for 2023-24. The report gives a overview of our work and success over the past year.

On 13th September 2023, Healthwatch Tower Hamlets visited Goodman's Field Medical Practice with the participation of Healthwatch City of London, located in Aldgate, East London. Read on to see what we observed at the medical practice and find out more about Enter and View visits.

We held a Patient Panel on Safeguarding in the City of London.