Advice if you are shielding

We are aware of some confusion around shielding. We are looking into the situation and can report back the following information.
Woman alone walking out of the door looking down

Letter from the Neaman Practice:

The Neaman Practice has issued a letter regarding shielding. The letter dated 30th April state that recipients should shield for 12 weeks from today (the date on the letter). This is confusing as shielding is meant to start from the end of March. We have checked with the Neaman Practice who have confirmed that shielding should start from the end of March, and not the date of their letter.

We've been made aware than the letter may have gone straight into your email junk box, please ensure you check this ASAP.

Government advice:

The Government is currently advising people to shield until the end of June and is regularly monitoring this position (advice updated 5 May 2020).

Clinical Commissioning Group advice:  

Our CCG will be issuing letters towards the end of the shielding period, the letters will advise on how to come out of the shielding period safely, and what services and provision will be in place. We have asked for input into this letter to ensure that it contains the information you wish to know. Please let us know by emailing us, if there is any specific information that you'd like included.

To clarify the government advice, shielding means:

Do not leave your house. Do not attend any gatherings. This includes gatherings of friends and families in private spaces, for example, family homes, weddings and religious services. Strictly avoid contact with someone who is displaying symptoms of coronavirus (COVID-19). These symptoms include high temperature and/or new and continuous cough.