Doctor speaking to a patient in an outpatient clinic

Thinking about making a complaint?

Making a complaint can feel daunting and scary, and you might be wondering whether it's worth the time and effort. However, if you have a problem with an NHS or social care service, you need to resolve this to get the care you need. 

Resources to help you make a complaint

We know that making a complaint about NHS or social care services can be confusing.

In the City of London you can access support from the NHS Independent Health Complaints Advocacy Service POWhER. Find out more here

You can also contact us to find out how to get help with making your complaint.

Tips and tools for making a complaint

University College London Hospital

Find out how you can make a complaint about University College London Hospital.

Find out more

Barts Health Trust

Find out how you can make a complaint about Barts Health Trust.

Find out more

Homerton University Hospital and St Leonard’s Hospital

Find out how you can make a complaint about Homerton University Hospital and St Leonard's Hospital.

Find out more

Neaman Practice

Find out how you can make a complaint about the Neaman Practice.

Find out more

Goodman’s Fields Medical Practice

Find out how you can make a complaint about the Goodman's Fields Medical Practice. 

Find out more

Adult Social Services Team – City of London

Find out how you can make a complaint about Adult Social Services Team - City of London.

Find out more

Whistleblowing

Find out information about how a staff member can report a problem in the NHS or an adult social care service

Find out more

East London Foundation Trust

Find out how you can make a complaint about East London Foundation Trust.

Find out more