Transportation from St Bartholomew’s – developing an agreed action plan for improvement
Following a complaint by a City resident in respect of transport, a visit was made by the City of London Healthwatch Manager to the Transport Waiting Area at St Bartholomew’s Hospital on the 6th July 2017 between 11am and 3.30pm. The aim of the visit was to talk to staff, patients and carers about the transport service they received. Healthwatch asked patients and carers about their journey to and from the hospital and the transport experience.
Healthwatch spoke to staff in the format of group discussion. Patients’ and carers’ views were at times on a one to one basis but as the room filled up patients and carers joined in and it became a group discussion. During the discussions there was a lot of movement of people being picked up or coming into the waiting room following their clinic appointments. The following recommendations were made and action plan agreed by the hospital. Several of the recommendations have already been actioned. The City of London Healthwatch Manager is in discussion with the new Operational Manager at the hospital to oversee further actions.
The annual report for Healthwatch City of London for 2014-15 can be viewed here
Healthwatch City of London Annual Report 2016-17
Posted on 22/06/2017
We are delighted to present the Healthwatch City of London annual report for 2016/17 that showcases our achievements over the year. We hope you enjoy reading and please do get in contact if you have any questions.
Two workshops have been held on the Care Act organised by Healthwatch City of London in partnership with the City of London Corporation. The aim of the workshops was to raise awareness of the Care Act, the first part of which came into force on 1 April 2015. Attendees at the workshops included City residents, users of social care and health services and staff from local care and advice services - with staff from the City. Events have taken place at the Artizan Street Library and Community Centre on 30 March 2015 where there were 24 attendees and on 13 April 2015 at the Sir Ralph Perring Club where there were 38 attendees. A summary of the findings is included here.
City and Hackney Clinical Commissioning Group meetings
Posted on 20/06/2014
The next meetings for City and Hackney CCG can be viewed here
All meetings are open to the public.
Meeting papers usually follow at least five days prior to the meetings.
Health and Wellbeing Board meetings
Posted on 20/06/2014
The Board is responsible for carrying out all duties conferred by the Health and Social Care Act 2012 (“the HSCA 2012”) for the City of London area, among which to provide collective leadership for the general advancement of the health and wellbeing of the people within the City of London by promoting the integration of health and social care services; and to identify key priorities for health and local government commissioning, including the preparation of the Joint Strategic Needs Assessment and the production of a Joint Health and Wellbeing Strategy.
Further details on the next Health and Wellbeing Board meeting can be viewed here.
Healthwatch City of London board meeting minutes March 2014
We know that many City residents are concerned about pollution in the City of London and have attached this really useful information sheet that gives practical advice on how to minimise your exposure to pollution. Please do forward this to your networks and contacts – the A4 sheet has been produced by the City of London Corporation to address the concerns of people living and working in the City and provide information and ways to help.
Air pollution in London can have a serious impact on health. Children and the elderly are the most susceptible. It is estimated that over 4,000 Londoners die each year due to poor air quality. Recent studies in East London have shown a reduced lung capacity in children exposed to high levels of pollution.
The City published an Air Quality Strategy in 2011, which outlines plans and programmes to improve air quality in the Square Mile. For more information see www.cityoflondon.gov.uk/air . Follow us on Twitter @_CityAir