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Your spotlight on local services

Update on changes at Healthwatch City of London


We are pleased to announce that Healthwatch Hackney has been awarded the contract to run Healthwatch City of London from 1 April 2018.

We welcome this opportunity to build on the work and many achievements of Age UK London who have successfully steered the organisation since 2013.  

We are working closely with the Healthwatch City of London board and staff to ensure a smooth transfer of operations. We are hopeful current members of Healthwatch City of London will want to continue to be part of the new organisation.

Our vision is for City residents and workers to view Healthwatch City of London as their organisation and the vehicle for influencing local health and social care in the City.

Our programme of work will be shaped by residents’ and patients’ priorities as well as those of local health and care commissioners in the City of London.  

An early aim is to help local people and patients understand and influence the significant changes happening with the integration of health and social care.

We will work with the Healthwatch City of London board and membership to enable residents to better influence these changes. The City of London Corporation is also supportive of our aims for greater public and patient involvement.

Jon Williams, executive director of Healthwatch Hackney, said:  'We see opportunities for the two Healthwatch to work together in many areas to influence change.

‘However, we are determined to ensure each organisation retains a distinctive voice. We know the people of the City of London and Hackney often have different experiences of services and we are committed to making sure those distinct experiences are heard.'

Patients and the public can be reassured they will be still able to raise issues and provide feedback on services to Healthwatch City of London during this handover period by

Or calling: 020 7923 8358

We will provide updates on any changes over coming months. If you have further questions about new contract arrangements please email Jon Williams at info@healthwatchcityoflondon.org.uk.



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